Your most valuable customer data is already in the chat

It’s time to have a real conversation with your customers.

alby is an AI Shopping Agent that doesn’t just help shoppers—it learns from them. Every interaction is a chance to build a more complete, evolving profile that powers smarter marketing, better personalization, and higher LTV.

How does alby bring you closer to your customers?

Conversational Insights

Shoppers speak volumes—if you know how to listen.

alby turns chat conversations into structured, meaningful data points that go far beyond clicks and pageviews.

Progressive Profiling

Say goodbye to forms that never get filled.

alby collects zero-party data in natural, shopper-led conversations—enriching profiles over time without disrupting the journey.

CDP Enrichment

Already using a CDP? alby makes it smarter.

Sync every insight directly into your customer data platform to power better segmentation, campaigns, and journeys.

Forms are out. Conversations are in.

Your customers are telling you what they want—alby makes sure you hear it.