Better experience for shoppers.
More control for brands.
We get it…there are a lot of AI shopping agents out there.
So what makes alby special?
Why shoppersbrands love alby
Shoppers move fast!
They don’t want to type everything or figure out what to ask.
alby’s Predictive Prompts anticipate shopper questions so they don’t have to.
They don’t always trust the chat bubble
alby is embedded throughout your site, appearing at the moment customers need it, making them far more likely to engage.
They’re looking for answers in a single place
Some agents are good at FAQs, but bad at recommendations. Some are bad at both.
Like a good store associate, alby can sell and support in the same conversation.
Easy Setup
No complex workflows. Point-and-click integrations.
alby connects directly to your product data, documents, FAQs, and UGC to deliver fast, accurate answers in your brand’s voice.
Balance Control & Automation
Most agents make you choose: define a million workflows or no control at all. With alby, you get both.
Stay in control while automation does the work. Set guardrails, and rules, monitor live chats, and keep data protected.
Transparency
See exactly how your agent responds and why.
Every interaction is logged and reviewable, giving your team full visibility into what shoppers ask and how your agent performs.
Insights
Know what matters most to your shoppers.
Spot trends, top questions, and conversion moments. Use those insights to improve your site and your sales
It just works.
We’re not claiming to be perfect. But, head-to-head, the difference is clear.
Other chatbots stall, loop, or give questionable answers.
alby just works.
An agent shoppers actually want to talk to.
20M conversations and counting.
