Overivew

With alby’s point-and-click Okendo integration, you can:

• Bring customer reviews directly into alby conversations by prompting shoppers to ask, “What do customers say?”
• Use Okendo Q&A to answer specific shopper questions in real time with greater confidence

Benefits

Build Shopper Confidence with Social Proof
Surface authentic reviews and ratings that help shoppers feel confident in their purchase decisions.

Empower a More Informed Agent
User-generated content is a rich source of product insight. By connecting Okendo to alby, your agent can access real customer feedback and respond with greater context and accuracy.