An AI Chatbot shoppers actually want to talk to

alby’s AI chatbot activates at key decision points, using Predictive Prompts to deliver the information shoppers are looking for— when they’re looking for it.
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What makes alby the better AI Chatbot?

predictive prompts
Predictive Prompts
Shoppers move fast. They don’t want to type everything out and often don’t even know what to ask.

alby’s Predictive Prompts anticipate their questions, helping them find what they need faster.
timing
Timing
Deploy alby Experiences across your site to trigger chat at the right time — meeting shoppers at key moments with the right information.
Persistent Memory
Persistent Memory
alby’s chatbot keeps memory across the entire shopper session.

It understands what your customers care about and adapts its prompts to reflect their needs.

What Most AI Chatbots Get Wrong

Learn what most AI chatbots get wrong and how predictive prompts can get it right by anticipating what customers want to ask, before they ask it.
chatbots suck
Because Most Chatbots Still Suck!
Your shoppers don’t have time to explain everything to a bot. alby skips the guessing—with predictive prompts that meet shoppers before they hesitate.
experiences
The Magic of alby, Now Everywhere Shoppers Need It
Transform the shopping journey with alby Experiences. Expand alby’s predictive prompts and proactive guidance beyond the product detail page for seamless, context-rich support that increases conversions and shopper confidence.

Flexible Embeds. Better Chat Experience.

Deploy alby Experiences across your site in formats that match how shoppers actually chat.
Experience it for yourself by asking any questions you have about the alby platform.

alby icon Single Button

Allow customers a way to access your AI assistant with a simple button

alby icon Freeform question

Encourage your customers to engage with your AI assistant with a chat prompt