Shopping Agent OS
Launch your agent in
the Agent Studio
Share your knowledge
Our system ingests structured and unstructured data—product catalogs, documents, customer reviews, and more—to deliver the right information to shoppers at the right time.
Soon, alby will analyze order activity, and session behavior to make every interaction even more personalized.
Equip your agent with specialized skills
Like an in-store associate, your AI agent needs the right tools to help shoppers.
Our pre-built skills include AI-generated prompts for styling, product comparisons, review summaries, and cart building – helping your customers make confident decisions.
Set guardrails and define your brand voice
Define your agent’s role, tone, and limitations to align with your brand.
Monitor conversations in real time and create custom rules to guide responses. Keep customer and business data protected with built-in privacy and compliance safeguards.
Extend your agent throughout the shopping journey
Deploy your agents at key moments in the customer journey to provide seamless guidance and support.
Expand across site, email, and SMS to deliver agentic shopping at every touchpoint.
Build in the Dev Console
Actions & Integrations
Use our pre-built skills, or develop your own with Custom Actions, to deliver personalized guidance.
LLM Flexibility
alby’s Shopping Agent OS sits on top of the industry’s leading large language models, adding a powerful layer of control, flexibility, and management.
Test different models, extract data to support internal training, and even connect your own LLM instance.
